1. When will my order be shipped?

business days, then shipped directly. Delivery time depends on the region but usually takes 2–5 business days within Egypt.

2. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email or WhatsApp

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3. Do you ship to all governorates?

Yes, we ship to all governorates across Egypt

4. What fabric do you use?
We use 100% high-quality cotton fabric, with a weight of approximately 240 GSM (grams per square meter), ensuring comfort and durability.

5. How do I choose the right size?
You can refer to the size chart on the product page. Our t-shirts are oversized, so if you're between sizes, we recommend sizing down for a slightly less loose fit

6. Can I exchange or return a product?
Yes, you can exchange or return items within 14 days of receiving your order, provided the item is in its original condition

7. Who pays for return shipping?
If the mistake is on our side (wrong or damaged product), we’ll cover the cost. Otherwise, the customer is responsible for return shipping fees.

8. What payment methods do you accept?

We accept Cash on Delivery (COD) and online payment via cards.

9. How can I use a discount code?

Simply enter your discount code at checkout before completing your purchase. The discount will apply automatically.

10. How can I contact you?

📧 Email: redaastore1@gmail.com

📱 WhatsApp: +201098953229

🕘 saturday to Thursday, 9:00 AM – 6:00 PM (Cairo Time)